Before buying>>> 1. If you want us to send the products to your customers, we would not put any invoice in the packages. 2. If you are a wholesale buyer, you would get a better price even free EMS shipping. 3. If you want to print your own pictures on the products, we could do that, but it would cost extra 2-3 USD. 4. As for the colors: There may be slight variations in colors due to lighting effect during photo taking or bidder’s monitor setting. 5. Please note, we have a direct factory, and we don’t have so many stock, some products would be produced in 5-10 days. Don’t worry, be patient. If it is urgently, please let us know first. We will try our best to ship it as soon as possible. After buying>>> 1. If you receive a wrong products, please contact us before opening a dispute. 2. If the products is not what you thought, please contact us by message. 3. If the protection time is running out, please contact us to extend it. 4. After 60 business days, you still do not receive it, that means the package may be lost, please contact us for refund. Sorry for it. 5. If you still do not get any update tracking information, please contact us, we will check it and keep you update. Wholesale and drop shipping are both welcomed?
For wholesale,we will offer discount or free express shipping which only takes 3-7 days to arrive.
For drop shipping,we could send the goods to your customers directly and won’t leave information about us if you’d like to.
How can track my parecl?
You can track your parcel on the following website using your tracking number: www.17track.net/en
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What can I do when purchase protection time is running out?
If your purchase protection time is running out, please contact us and we can help you to extend it. So your money will not go to my account.
Is there any customs tax?
Usually we will declare the minimum value to avoid customs tax. But due to different policies in different countries, there might be customs tax that should be paid by buyer. So you could leave a message when placing the order about how much value you would like to declare.